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***If a work order has been submitted and we are no longer needed, please CANCEL the work order (click here) and save a wasted trip.***

--- Active Technology Alerts ---
  • 12/5/2017 - Chromebook Wireless Connectivity
    • Schools across the nation are reporting loss of wireless connectivity when using Chromebooks
    • Google is investigating the issue.
    • Chromebooks that will not connect to the BPS-Staff wireless network will need to temporarily be connected to the BPS-GuestNet wireless network. Once connected, they should retrieve their policies and correct the issue.
--- Active Technology Alerts ---
Below are suggestions that may help you avoid or resolve problems before reporting to us.
Attention: Technology staff come into your building to work on specific workorders someone has properly reported.
DO NOT report problems to technology staff as they are passing through your building. Instead, please submit this form properly and a technician will be assigned to you asap.

*School     *Name     *Room#    *Date

*Category (select most appropriate)     *In Warranty?(3 yr.old or less?)

Make    Model    *Serial # **Please look up your serial number

*Describe the problem: (Limit 1 problem per workorder, please)

*If possible, is it OK to connect to your computer and resolve this issue remotely?
What time is best for remote support? (e.g. 8am-9am Mon,Wed,Fri)
We cannot guarantee this time but will make an effort if possible

Closest Contact Phone Number:*
*You authorize us to use this phone number to resolve this issue or obtain more information via phone, if feasible.

Notice: Your Email address must be correct, No Typos.
*Your Email Address:

Would you like to receive updates concerning your workorder via email? YES NO*
*You will always be notified when the ticket is created, closed or opened again after being closed.
If a work order has been filed and we are no longer needed, please CANCEL the work order (click here) and save a wasted trip.