Category: Staff

Staff specific resources

Staff

Install 3CX Phone Client

1. Launch the Google Chrome web browser
2. Navigate to https://phone.bentonschools.org/webclient
3. Click to sign in with Google
4. Once signed in, click the Google icon in the left column above “Teams”
5. You will see a prompt to install. Click Install.
6. You will see a 2nd prompt to install. Click Install.
7. You will see a prompt asking if you want to pin 3cx to the task bar. I recommend clicking Yes for this prompt.
8. Click the bell icon in the 3CX app above “Teams”
9. Click to Allow the 3CX app to send you notifications
10. Open a new tab and navigate to chrome://apps (just type that and hit enter)
11. Right click 3CX
12. Check the box “Launch at startup“
13. You can now close the Apps tab

For iPhone and/or Android use the instructions linked below:

Staff

Google 2-Step Verification / Multi-Factor Authentication

3.13.24.1

2-Step Verification is required for all BPSD employee’s by April 3, 2024. You can enable it at your leisure ahead of the deadline.

Below you will find instructions on how to set up 2-Step Verification but first we wanted to answer some common questions concerning Google 2-Step Verification. Skip to Instructions (link)

What is Google 2-Step Verification?

2-step verification is an additional layer of security for your Google Account to help keep others out of your Google Mail, Drive, etc.. In addition to your username and password, you’ll enter a code that Google will send you via text, voice message or you’ll tap ‘Yes’ on a mobile prompt upon signing in. 2-step verification drastically reduces the chances of having the personal information in your Google account monitored and/or stolen by someone else. Google will remember devices you sign in to using 2-Step so you will only have to do this once on each device you use on a day to day basis. Your device(s) may require you to provide your 2-Step authentication after a password change for further confirmation.

What if I don’t want to use my phone?

Don’t want to use your phone? That’s ok, you will need to receive an initial text message or voice call with a code to set up 2-Step Verification at first but then you can come back to these instructions and change your authentication method to an alternative such as an Authenticator App or physical Security Key. See the end of this section for examples.

Get your backup codes!
First, lets get your “Backup Codes(link)” just in case something goes astray.
**Important! You must first setup 2-step verification using the instructions in the “Let’s Begin” section further below before you can proceed with this section.
1. Go to https://myaccount.google.com/security
2. Click on 2-Step Verification
3. Scroll down and click “Backup Codes” (you will need these before removing your phone)
4. Click Get backup codes.
Save these codes where you can access them for logging into your Google account (don’t save in Google Drive, Email, etc as you will need these to gain access to these services on a new computer/browser)
5. Click the left arrow next to “Backup codes”

Now, let’s set up a different factor than your phone number. At this time, you can use either an Authenticator App or Security Key (see examples at the bottom of this section).

Method: Authenticator App
1. Go to https://myaccount.google.com/security
2. Click on 2-Step Verification
3. Click the right arrow next to “Authenticator App“
4. Scan the presented code with your authenticator app
5. Click Next
6. Verify by typing the code shown in your authenticator app and saving.
7. Add another alternate factor or move to “Remove my phone number as a second factor“

Method: Security Key
1. Go to https://myaccount.google.com/security
2. Click on 2-Step Verification
3. Make sure your security key is not connected to your computer.
4. Click the right arrow next to “Security Key“
5. Click Add Security Key
6. You will be prompted to insert your security key (and tap/press the button if it has one).
7. Confirm that it was successfully added.
8. Add another alternate factor or move to “Remove my phone number as a second factor“

Remove my phone number as a second factor:
**Note: You can only do this after the enrollment deadline if you have set up either an Authenticator App or Security Key. If you retire or are otherwise no longer employed, this will go away when we delete your account.
1. Go to https://myaccount.google.com/security
2. Click on 2-Step Verification
3. Click the right arrow next to your phone number
4. Click the trash can icon to the right of the phone number you wish to remove.
5. If you decide to add your phone number back, you can do so on this same page by clicking the right arrow next to “Voice or text message” under “Add more second steps to verify it’s you“

Example Authenticator Apps (free – others are available as well):
Google Authenticator
Microsoft Authenticator
Any other Authenticator app that allows you to scan a QR code and save a time-based authentication token.

Example Security Keys (examples, others are available as well; Search term “Fido2 security key”)
Yubico – USB-C + NFC
Yubico – USB-A + NFC
A USB-A / USB-C adapter may be useful depending on the device(s) that you use.

What if I lose my phone or it is stolen?

If your phone was lost or stolen, we strongly recommend that you change your BPSD Account password and remove your device from your Google account trusted devices list (link). This will help prevent others from accessing your BPSD Google Account from your phone. Learn more here. 

Why does Google keep asking for verification every time I log in, even though I check the box to remember my device for 30 days? 

Most likely you need to enable cookies in your browser or your browser is set to automatically clear the cache when you exit. 

As always, if you have any issues you can submit a ticket by visiting our workorder and we would be more than happy to assist you in setting up 2-Step Verification.

LET’S BEGIN!

Instructions for setting up 2-Step Verification

Here is a good EdTech YouTube video describing the process and some options: https://www.youtube.com/watch?v=Lx5K12CfdZA
*** Please note, this video initially describes the “Google Prompt” method, that we have not described below. The “Google Prompt” method is convienant but requires that you have one of the following apps installed and logged into your school account: Gmail app, YouTube app, Google app, Photos app or Smart Lock app — You are not required to do this. You may already have installed one or more of these and logged in on your own. For more information on this method please visit https://support.google.com/accounts/answer/7026266
The method described below is simply a text message/voice call with a code from Google ***

We hope that you find the process either at the YouTube link or below easy to follow.

  1. Start by logging into your Google Account at myaccount.google.com
  2. Select the Security menu item on the left side of the pane.
  3. Scroll down to the Signing in to Google section and select 2-Step Verification
  4. Click the GET STARTED button
  5. Next you will be presented with Let’s set up your phone. Enter your phone number and select whether you want a text message or a phone call. Then click NEXT.
    (Please note, privacy and security goes both ways! Rest assured that adding a text/voice number doesn’t give BPSD any access to your phone. It simply provides a way for Google to ask you if you are who you say you are by authenticating your password AND adding a second step by verifiying with something that you and only you should have (text message, voice call, authenticator app codes). This transaction is between you and Google alone. BPSD does not gain any access to your phone/device or it’s contents as a result of this -Brian Lowrance, Technology Director, brian@bentonschools.org)
  6. The next step will confirm you have the correct number entered. Google will text or call you with a code that you will enter into the box where it says Enter the code. After you have input the code click NEXT.
  7. Next you should see It worked! Turn on 2-Step Verification? Click the TURN ON button to finish setting up 2-Step Verification.

  8. On the last screen Google will show Available second steps that are enabled and below that Add more second steps to verify it’s you.
    1. You can add back up phone numbers by clicking on Voice or Text Message and following the prompts to add additional numbers.
    2. You also have the option of using Backup codes for 2-Step Verification or a variety of other alternative second steps. We recommend you choose at least one alternative option in case you are not near your phone or do not have cellular service or wifi available.

Keyword list: 2FA, 2-Factor, 2 Factor, MFA, MultiFactor, Multi-Factor, Backup Codes, Google Authenticator, TOTP

Staff

SMARTBoard Extended Display

Use the steps in this article and the attached PDF to make your SMARTBoard work in “Extended Display” mode.

This will allow you to treat your displays as separate entities rather than as copies of each other. For example, if you’d like your personal monitor to display things that you’d rather your students can’t see then using the “Extended Display” setting is a better option than just duplicating your display.

You can find this setting on your PC by going to your Start Menu > Settings > System > Display

If you scroll down you should see a section that says “Multiple Displays” with a drop down. Within that dropdown, please select “Extend these displays.”

Once you have done that, follow the steps listed in this PDF.

Making-Your-SMARTBoard-Work-in-Extended-DesktopDownload
Staff, Student

Change your password

You can change your password at any time while on campus or at home.

Please note the following prior to following password change instructions

  • If you change from home or use our web-based methods, your school issued computer will not acknowledge this until it is rebooted while connected to the school network.
    • If you use the web-based methods and are connected to the school network, you should reboot immediately and login with your new password
    • If you are away from campus and use the web-based methods, You will continue to login/unlock your computer with your previous password while your Google Services, Clever, Email, etc will use your new password. Once your computer returns to the school network, it is best to reboot it and login to sync everything back up.
  • If you change your password while connected to the campus network using a school-issued Macbook or Windows device using their native methods, your password will change immediately for your computer, Google Services, Clever, Email, etc.

We have provided access to the school network in the main parking lot at Benton High School. You can connect to the school network from within your vehicle.

Students: If you need assistance during or after following these instructions, please see your teacher.
Staff: If you need assistance during or after following these instructions, please submit a technology workorder.

Prior to changing your password, you may find it helpful to update your security questions/answers so that you can unlock your account or change your password again should you become locked out. To update your security questions/answers go to https://apps.bentonschools.org/password and choose Enroll or update security questions.

Password Requirements:

  • Must be at least 8 characters in length
  • Must contain at least 1 capital letter
  • Must contain at least 1 lowercase letter
  • Must contain at least 1 number and/or symbol
  • Cannot be a recently used password for your account
  • Cannot contain any part of your name, username, email and/or any part of “Benton School District”
  • Cannot contain a pattern such as 12345678, abcd1234, etc..
  • Cannot be an easy password such as MyPassword, LetMeInNow, Password1, etc..
  • Cannot be a dictionary word such as Football, Panther1, etc
  • Cannot be a known breached/exposed password P@ssw0rd!, etc. You can check here: https://haveibeenpwned.com/passwords
  • TIP: Using a punctuated phrase may be helpful such as (Don’t use this one) MyDogIsTheBest1!
  • TIP: The longer the password, the more secure your account will be

To Change your Password:(please see section below regarding mobile devices as well)

  • Using Windows:
    Note: Must be completed while on campus and connected to the campus network.
    1. Log into a school computer
    2. Hold down, CTRL, ALT, and tap DEL once.
    3. Click “Change Password”
    4. Enter your current password in the field “Old Password”
    5. Enter your new desired password in the field “New Password”
    6. Enter your new desired password again in the field “Confirm Password”
    7. Click OK and verify that you do not receive an error; if you do receive an error, see the password requirements above and try again.
  • Using a Mac:
    Note: Must be completed while on campus and connected to the campus network.
    1. Reboot your School Mac
    2. At the login screen, enter your username in the “Name” box.
    3. Wait for the Red Dot in the top right corner of the screen to disappear!
    4. Once the Red Dot is gone, enter your current password into the “Password” box, then hit enter.
    5. A new window will appear telling you that your password will expire soon.
    6. Click “Change Password” button
    7. Enter your current password in the field “Old password”
    8. Enter your new desired password in the field “New Password” and “Verify”
    9. Do not enter your password or any part of it in the “Password hint” field.
    10. Click “Change Password” and verify that you do not receive an error; if you do receive an error, see the password requirements above and try again.
    11. If prompted with the message “The system was unable to unlock your login keychain”, Click “Create New Keychain”.
  • Using any computer/device with a web browser (with known current or recently expired password):
    Note: If completed away from the school network, your school computer will not learn of the change until it is booted up while on the school network. Your email, Google Drive, etc will use the new password.
    1. Visit https://apps.bentonschools.org/password
    2. Click the last option: “Change current/temporary password”
    3. Enter your username
    4. Enter your current password (or temporary password if issued)
    5. Enter your new desired password
    6. Confirm your new desired password
    7. Click “Submit”
    8. Verify that the password change was successful.
  • Using any computer/device with a web browser (with security questions):
    Note: If completed away from the school network, your laptop will not learn of the change until it is booted up while on the school network. Your email, Google Drive, etc will use the new password.
    1. Visit https://apps.bentonschools.org/password
    2. Click “Reset your password”
    3. Enter your username
    4. Click “Continue”
    5. Answer the questions presented that you have previously selected and answered (answers are not case sensitive).
    6. Enter your new desired password
    7. Confirm your new desired password
    8. Click “Reset Password” and verify that you do not receive an error; if you do receive an error, verify that you are answering your questions correctly, see the password requirements above and try again.

IMPORTANT:
If you have linked any devices (mobile phone, tablet, home computer, etc) to your email account and/or the campus wireless, ensure that your password is updated within those service settings.

After changing your password, update your password on:

  • Apple iOS devices (iPad, iPhone, iPod):
    • EMAIL (**Email should not be setup on shared devices.)
      1. Go to “Settings”
      2. Choose “Mail, Contacts, Calendars”
      3. Choose your school email account, if not configured disregard this section.
      4. Press “Account …..”
      5. Press the Password field and erase the dots present
      6. Enter your new password in the Password field.
      7. Press Done
    • WIRELESS (District-owned devices only)
      Do not modify wireless passwords for iPad carts. These instructions are for iPads specifically assigned to specific users, solely for use by that user.

      Staff or student owned personal devices should not follow steps 5-11; They must connect to BPS-GuestNet instead.
      1. While on campus, Go to Settings
      2. Choose “Wi-Fi”
      3. If Wi-Fi is Off, slide to On
      4. Look for a circled ( i ) next to BPS-Staff and press it
      5. Choose “Forget this network”
      6. Press “BPS-Staff” in the list of available wireless networks.
      7. Enter your short username (ie: jdoe, not jdoe@bentonschools.org) in the field “Username”
      8. Enter your new password in the “Password” field
      9. Leave “Mode” set to “Automatic”
      10. Press “Join” (at the top right of the screen)
      11. You may be presented with a certificate from DST-DC1, DST-DC2 and/or MASTER04; it may state “Not Verified”, which is expected. Press “ACCEPT”
Staff, Student

Computer / Internet Use Agreement

Where can I find the computer or Internet use agreements?

  1. Go to the Benton School District main website ( www.bentonschools.org )
  2. Hover over or click the drop down for State Required Info
  3. Click Board Policies
  4. Click the current school years Board Policies link
    1. For Students:
      1. Locate Section 4 – Student Personnel
      2. Locate 4.29 and 4.29F
    2. For Licensed Staff (Teachers):
      1. Locate Section 3 – Licensed Personnel Policies
      2. Locate 3.28 and 3.28F
    3. For Classified Staff(Custodians, Maintenance, Technology, Transportation, Secretaries, Food Service and others):
      1. Locate Section 8 – Classified Personnel Policies
      2. Locate 8.22 and 8.22F